Contact BFGoodrich OnTrail Customer Service

Why should I report an Issue with BFGoodrich OnTrail?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ConnectedTravel, LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also saw the comment regarding beg/med/hard level -as a beginner I'd much prefer to learn the common rating system instead of one-off, random systems: it is a matter of health & safety to know trail difficulty accurately.I only had 1 issue while recording a trail for a whole day.

2. After the default 2 week trial ended it failed to recognize my extra 6 months and logged me out and I haven't seen any info on the tire discount anywhere since joining.

3. Loving this app and the trail markers you can addI have been using the app for a few weeks now as a Builders Club member and I saw how the app gets better by the week.

4. Recording my activity is simple, I found placing the trail markers fun, so others can be informed.

5. I created an account using a promo link from a youtuber that was supposed to give me 6 months free membership plus a discount on BFG tires.

6. It was worth the price.Trash. Why would I be happy about seeing 5 trails in my whole state.

7. I am a beginner and I can't even find the few I am familiar with -would give it one star for this since it is the core purpose of the app but the app was surprisingly stable and not glitchy.

8. I like the trail sharing concept and the easy to read map view.

9. This apps helps me to find the right track for my experience level and distance from my current place.

10. FAIL.It's not bad, but it's missing a lot of trails in Iron County Wi.

11. BFG support seems to be alright as far as their respondes to app reviews go so I won't be too harsh with my review since they seem likely to fix these.Hmm, looks interesting.

1. Fix BFGoodrich OnTrail Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BFGoodrich OnTrail: Restarting the app will resolve most errors.
2. Update the BFGoodrich OnTrail App. Here is how:
   1. On Android goto PlayStore » Search for "BFGoodrich OnTrail" » Open BFGoodrich OnTrail » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BFGoodrich OnTrail » click "UPDATE".
3. Clear BFGoodrich OnTrail app cache: Clearing cached data will force your app to retrieve the latest data directly from BFGoodrich OnTrail servers.
   1. On Android, goto Settings » Apps » Select "BFGoodrich OnTrail" » click Storage » click "Clear Cache".
4. Check BFGoodrich OnTrail app permissions. If any of these permissions required to use your device's features are disenabled, BFGoodrich OnTrail might not work.
5. Uninstall and reinstall BFGoodrich OnTrail. If nothing else has worked, completely uninstall BFGoodrich OnTrail then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BFGoodrich OnTrail not working

2. Fix BFGoodrich OnTrail Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BFGoodrich OnTrail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BFGoodrich OnTrail not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BFGoodrich OnTrail may not be able to connect to the Internet when running in the background.