Contact My Toyota Customer Service

Why chat with our AI My Toyota Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Toyota.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Can any body tell me how can i remove my Old Toyota car and keep the new one ? Because there's not one single option to remove any added veichle as if it's prohibited awkwardly ! What have you been thinking while developing this app people, not adding a (remove veichle) tool ?! Have you really forgot that ? Or is it hidden somewhere in Pharoh Tomb ? And why there's no 2021 Corolla on the list ? Have you stopped paying money to the developers since 2019 ?! This is totally ridiculous !It was working good, but after the update I can't sign in or even change password.

2. App is useless.very stupid, want to collect personal information, when you try to read terms , you find only the first pageSuddenly my car disappeared and when I try to add it again I can't find Corolla on the list.I downloaded it mainly to book maintenance appointment, but I couldn't.

3. It sends me the Verification code and when I put it, it says invalid code??!!The appointment booking is not responsive enough, still struggling with it ... the routine maintenance schedule is not uploaded per model per kilometers.

4. The system is not connected to the dealership data base!!!!I can't even select photos to upload my license and car license, so couldn't complete registration.

1. Fix My Toyota Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Toyota: Restarting the app will resolve most errors.
2. Update the My Toyota App. Here is how:
   1. On Android goto PlayStore » Search for "My Toyota" » Open My Toyota » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Toyota » click "UPDATE".
3. Clear My Toyota app cache: Clearing cached data will force your app to retrieve the latest data directly from My Toyota servers.
   1. On Android, goto Settings » Apps » Select "My Toyota" » click Storage » click "Clear Cache".
4. Check My Toyota app permissions. If any of these permissions required to use your device's features are disenabled, My Toyota might not work.
5. Uninstall and reinstall My Toyota. If nothing else has worked, completely uninstall My Toyota then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Toyota not working

2. Fix My Toyota Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Toyota be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Toyota not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Toyota may not be able to connect to the Internet when running in the background.