Contact Plenitude On the Road Customer Service

Why chat with our AI Plenitude On the Road Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Plenitude On the Road.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. There was no idle time! No answers to my request to correct the charge via email or the app.Useless. One of those apps where you have to provide all your personal information to get a basic service.Worst charging app ever used.

2. Sometimes leaves charging session on even when you leave.Can't go past the "Enable notifications and localization" screen, even after manually allowing the permissions.I find the map crashes sometimes but so far using it to charge has been fine.

3. Only positive thing is that the online help llowed me to charge again even if account suspended (so at least we can bring the car back to the car rental agency).The app is not working, it keeps crashing when i scroll in the map.

4. Credit card was validated, but impossible to make payments, tried with different cards and all failed (I have Belgian credit cards).

5. Got charged 49 Euro idle penalty for 900 minutes on top of the charging fee of 25 Euro.

6. Even when the charging station says it's not working the app gets it going.

7. After adding a card there's a screen saying it was successful, but then it doesn't redirect back to the app, instead there's broken page and it doesn't go any further.

8. Happy to update my review if this gets resolved... EDIT: I did "solve it" by using my wife's iphone.

9. Admin support useless and gone silent, even if I offered several time to pay by wire transfer.

10. Not a fix!Recharged the car for 6 hours, stopped the charging, disconnected, and moved the car.

11. Had some issues with credit cards but got it working.

1. Fix Plenitude On the Road Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Plenitude On the Road: Restarting the app will resolve most errors.
2. Update the Plenitude On the Road App. Here is how:
   1. On Android goto PlayStore » Search for "Plenitude On the Road" » Open Plenitude On the Road » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plenitude On the Road » click "UPDATE".
3. Clear Plenitude On the Road app cache: Clearing cached data will force your app to retrieve the latest data directly from Plenitude On the Road servers.
   1. On Android, goto Settings » Apps » Select "Plenitude On the Road" » click Storage » click "Clear Cache".
4. Check Plenitude On the Road app permissions. If any of these permissions required to use your device's features are disenabled, Plenitude On the Road might not work.
5. Uninstall and reinstall Plenitude On the Road. If nothing else has worked, completely uninstall Plenitude On the Road then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Plenitude On the Road not working

2. Fix Plenitude On the Road Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Plenitude On the Road be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Plenitude On the Road not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Plenitude On the Road may not be able to connect to the Internet when running in the background.