Published by Adobe Inc on Nov 11, 2024

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Why should I report an Issue with Behance - Creative Portfolios?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Behance - Creative Portfolios

1. Showcase your work and discover inspiration from the world’s best creative community on Behance. • Browse curated projects across 100s of creative fields, including graphic design, photography, illustration, 3D, art, and more. • Search for inspirational projects by specific tools, color, and more.

2. We’ve improved features designed to help you get noticed by hirers and find new creative jobs.

3. Download now to join a thriving community of creatives!

Behance Customer Insights

1. Adding the ability to pinch and zoom in a project would also be nice.So far so good,,..but if "Behance" can actually get your art published in some way,shape or form,without having to waste time trying to navigate or jump thru all of the hoops one needs to in order to gain some type of fan base,success or even some new friends who just so happen to see the world from the same artistic views or perspective as yourself,then I'd feel comfortable enough to say that this app is friggin awesome! But I will have to get back to you when I have more time with itI've only been using it a few days but so far the app seems very finicky, often my projects don't upload on the first try and its very easy to lose my progress.

2. I understand that designers make black and white based posters as Background much, as so the behance interface is light theme, but if a light grey, or light purple in dark theme combo would be a pleasent alternate choice as an option to change as per user preferences.I've been using Behance for years, overall app is great but it has no feature to search for jobs as designers and to apply, it only has the feature to search for designers to work with.

3. I reinstalled the app, and the problem keeps reoccuringI'm Starting To Love It Adobe! One thing , please disable screenshots on the application,when viewing someone's profile, or allow the individual artist to disable screenshots & disable downloads of the images they post.

4. If you will do that.. that would be a shining and exuberant success! Thank You For This Application.Three stars, as profile takes too much time to load, would love comment option on the floating deck alongside share, follow, moodboard.

5. And to do so on mobile I have to delete the app, navigate to the website via browser and search for a job and then redownload the app again, thats my only qualm.Overall Behance is a great platform.

6. Try to add a grid gallery to your portfolio and you will soon discover that Adobe websites are not responsive and that your gallery looks horrible on mobile, with tiny images that no one can see.

7. Other than that I really appreciate the format and general look and function of the app, it's exactly the advancement from instagram that im looking forAfter I log in to the app, I don't see any posts, and the app crashes when I try to play a story or even change my profile photo.

8. The clone project option doesn't carry over tags or anything other than the photos and the title (the only two things I would actually want to change in a cloned post).

9. As a designer it would be great to not have to get on desktop all the time in order to apply or see what open jobs are available.

10. It looks great on web but the text is so tiny when viewing on mobile.

11. I wish they would add a feature that would allow you to optimize for desktop and mobile into 1.

Steps to Troubleshoot & Fix Behance Issues

1. Fix Behance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Behance: Restarting the app will resolve most errors.
  2. Update the Behance App. Here is how:
    1. On Android goto PlayStore » Search for "Behance" » Open Behance - Creative Portfolios » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Behance » click "UPDATE".
  3. Clear Behance - Creative Portfolios app cache: Clearing cached data will force your app to retrieve the latest data directly from Behance servers.
    1. On Android, goto Settings » Apps » Select "Behance - Creative Portfolios" » click Storage » click "Clear Cache".
  4. Check Behance app permissions. If any of these permissions required to use your device's features are disenabled, Behance might not work.
  5. Uninstall and reinstall Behance. If nothing else has worked, completely uninstall Behance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Behance not working


2. Fix Behance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Behance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Behance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Behance may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Здравствуйте. Писала дизайнерам для разработки карточки для маркетплейсов , но меня заблокировали . Помогите разобраться с этой проблемой, пожалуйста

    — by Ануш Овсепян 1 month ago

  • I have not received an email with a link to verify my email. It’s been 2 days, I’ve tried multiple times, checked my junk mail and checked the email and it’s correct. Please help me sort out this issue so I can use the app.

    — by Katie Jasmin 3 years ago