Contact Auction Direct Customer Service

Why chat with our AI Auction Direct Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Auction Direct.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Sweet auctions, can't wait to see what kinds of cars come up.

1. Fix Auction Direct Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Auction Direct: Restarting the app will resolve most errors.
2. Update the Auction Direct App. Here is how:
   1. On Android goto PlayStore » Search for "Auction Direct" » Open Auction Direct » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Auction Direct » click "UPDATE".
3. Clear Auction Direct app cache: Clearing cached data will force your app to retrieve the latest data directly from Auction Direct servers.
   1. On Android, goto Settings » Apps » Select "Auction Direct" » click Storage » click "Clear Cache".
4. Check Auction Direct app permissions. If any of these permissions required to use your device's features are disenabled, Auction Direct might not work.
5. Uninstall and reinstall Auction Direct. If nothing else has worked, completely uninstall Auction Direct then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Auction Direct not working

2. Fix Auction Direct Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Auction Direct be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Auction Direct not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Auction Direct may not be able to connect to the Internet when running in the background.