Published by Active-Solutions

Report an issue with Active Suspension Control BLE.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Active Suspension Control BLE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Active-Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Active Suspension Control BLE Customer Insights

1. However, if you say, set show mode, leave the app running in the background, and come back to your car it won't automatically reconnect forcing you to close the app and reopen to make height adjustments.

2. Would also love to see settings for automatic show mode with ignition on and off (automatic parked height).

3. Basic functionality is here.

4. PRETTY BIG FLAW GUYS.

Steps to Troubleshoot & Fix Active Suspension Control BLE Issues

1. Fix Active Suspension Control BLE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Active Suspension Control BLE: Restarting the app will resolve most errors.
  2. Update the Active Suspension Control BLE App. Here is how:
    1. On Android goto PlayStore » Search for "Active Suspension Control BLE" » Open Active Suspension Control BLE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Active Suspension Control BLE » click "UPDATE".
  3. Clear Active Suspension Control BLE app cache: Clearing cached data will force your app to retrieve the latest data directly from Active Suspension Control BLE servers.
    1. On Android, goto Settings » Apps » Select "Active Suspension Control BLE" » click Storage » click "Clear Cache".
  4. Check Active Suspension Control BLE app permissions. If any of these permissions required to use your device's features are disenabled, Active Suspension Control BLE might not work.
  5. Uninstall and reinstall Active Suspension Control BLE. If nothing else has worked, completely uninstall Active Suspension Control BLE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Active Suspension Control BLE not working


2. Fix Active Suspension Control BLE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Active Suspension Control BLE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Active Suspension Control BLE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Active Suspension Control BLE may not be able to connect to the Internet when running in the background.

Reported Issues