Contact My Planet Earth Customer Service

Why should I report an Issue with My Planet Earth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apps Bergman to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also counting on various activities and questions.

1. My favorite part is most popular countrysGosh, why can't this game be downloaded and it's always slow and I always re-download it and it always only fills up 1 hahThis app is best for kids , this app makes even Happier and cheerful to the kids 😊😊😊😊😊😊🥰🥰🥰🥰🥰🥰🥰🤩🤩🤩🤩🤩🤩🤩🤩Love This AppWhat is happened,i deleted my app and still didn't come i even dont have my tiktok write now.Super fun and very usefullI THOUGHT IT IS A CREATIVE GAME BUT IT IS JUST A LEARNINF APP AND MAKING EVERYBODY FOOL THIS IS FOOOOOOIIILISH WRITTEN BY ADIYAT WAFEE NOT TANIA SULTANA AND NOW THIS IS THE LONGEST REVIEW IN THE WORLD DID YOU LIKE IT?!#This is the best app for children 💜That what I install before and I unstall it I wanted to install it Bexus I don't know if pangea brecks into 2 peses and all the countrys of the worldActually I saw a real of glimpse after a opposition,yet to these.

2. Please can more countries be added? Thank you!Wow I played this game for only 5 minutes and I can already give 5 stars.

3. She says she wants new countries.

4. She learned all the flags of the countries.

5. Great App! My 4 year old daughter loves it.

1. Fix My Planet Earth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Planet Earth: Restarting the app will resolve most errors.
2. Update the My Planet Earth App. Here is how:
   1. On Android goto PlayStore » Search for "My Planet Earth" » Open My Planet Earth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Planet Earth » click "UPDATE".
3. Clear My Planet Earth app cache: Clearing cached data will force your app to retrieve the latest data directly from My Planet Earth servers.
   1. On Android, goto Settings » Apps » Select "My Planet Earth" » click Storage » click "Clear Cache".
4. Check My Planet Earth app permissions. If any of these permissions required to use your device's features are disenabled, My Planet Earth might not work.
5. Uninstall and reinstall My Planet Earth. If nothing else has worked, completely uninstall My Planet Earth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Planet Earth not working

2. Fix My Planet Earth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Planet Earth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Planet Earth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Planet Earth may not be able to connect to the Internet when running in the background.