Published by AcrossLimits (Malta)

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Why should I report an Issue with Food Planet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AcrossLimits (Malta) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Food Planet Customer Insights

Steps to Troubleshoot & Fix Food Planet Issues

1. Fix Food Planet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Food Planet: Restarting the app will resolve most errors.
  2. Update the Food Planet App. Here is how:
    1. On Android goto PlayStore » Search for "Food Planet" » Open Food Planet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Food Planet » click "UPDATE".
  3. Clear Food Planet app cache: Clearing cached data will force your app to retrieve the latest data directly from Food Planet servers.
    1. On Android, goto Settings » Apps » Select "Food Planet" » click Storage » click "Clear Cache".
  4. Check Food Planet app permissions. If any of these permissions required to use your device's features are disenabled, Food Planet might not work.
  5. Uninstall and reinstall Food Planet. If nothing else has worked, completely uninstall Food Planet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Food Planet not working


2. Fix Food Planet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Food Planet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Food Planet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Food Planet may not be able to connect to the Internet when running in the background.

Reported Issues