Published by Studio Pango on Nov 21, 2024

contact Pango Kids: Learn & Play 3-6 Chat with our AI-based Pango Kids Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pango Kids?



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Why chat with our AI Pango Kids Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pango Kids.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Pango i love this game but its all money please find a way to change it try to do something about it im 10 and i loved this game when i was 4 or 5 please change it make the game more... Wow please this ruined me and my brothers childhood im sorry to say that but do an update of you can play more and buy the rest how about 3 storys then all money please change it.😔😢😢😞Paid subscription now.

2. 2 stars for 2 free chapters.My 4 yo daughter absolutely loves Pango! She has all Pango apps you can get and she loves them all! The story time app is the best app! You can actually make the characters do whatever you want to make your own story! It's a really great idea! It's like your in the story! Best app ever! We love Pango, but we wish we could get stuffed animals or toys with all the characters.

3. 5 stars.very annoying! i don't like that it's a subscription service i don't mind paying 99p (for example) for each story as id own the game rather then using it.

4. Good game, limited range, but suited to youngsters.They took a paid app and made it subscription-based service, screwing over the people who bought it initially.

5. My child saw this game and after playing it realized that lots of the game was locked, I decided to try the months trial (subscriptions are HORRIBLE, I just want to buy and own an app, not "rent" it).

6. and I found out that the in app purchase system doesnt work at all.We've purchased most of the apps, my daughter absolutely loves Pango.

7. Yes, you can still access the content you paid for, but now the app is full of nag screens to subscribe to the additional content... content my kids wonder why they can't access because I refuse to pay an additional monthly fee for something I already purchased.

8. Please help, we NEED fox policeman 😪My 3 year old really enjoyed this game, and got the hang of it quickly.

9. They know kids will pester their folks for this extra content, and the only real solution is to just delete the app.

10. Expensive for a child's game.

11. Everything click able needs be in predetermined order and no creativity unlike its other hide and seek apps.

Steps to Troubleshoot & Fix Pango Kids Issues

1. Fix Pango Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pango Kids: Restarting the app will resolve most errors.
  2. Update the Pango Kids App. Here is how:
    1. On Android goto PlayStore » Search for "Pango Kids" » Open Pango Kids: Learn & Play 3-6 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pango Kids » click "UPDATE".
  3. Clear Pango Kids: Learn & Play 3-6 app cache: Clearing cached data will force your app to retrieve the latest data directly from Pango Kids servers.
    1. On Android, goto Settings » Apps » Select "Pango Kids: Learn & Play 3-6" » click Storage » click "Clear Cache".
  4. Check Pango Kids app permissions. If any of these permissions required to use your device's features are disenabled, Pango Kids might not work.
  5. Uninstall and reinstall Pango Kids. If nothing else has worked, completely uninstall Pango Kids then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pango Kids not working


2. Fix Pango Kids Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pango Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pango Kids not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pango Kids may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Jean Pinder

I am trying to renew my subscription with a Google Play $10 Credit and a Chime Account Payment of $3.00