Published by Play Nice

Report an issue with Hands On ASL.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hands On ASL - Fingerspell With Sign Language?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Play Nice to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hands On ASL Customer Insights

1. I don't really get the point of unlocking the skins... I would like to see more variable lengths in the words for tests (only two-letter combinations for 'easy' mode), but otherwise it's ok.Wonderful ASL learning tool! Other similar apps will only have a 2D display of the hand and displaying the motions required for words/letters are difficult to understand.

2. That way users could slow down the 5 letter words and learn.Great learning tool! Between learning ABCs and learning the ASL signs for words, there is a gap of resources to practice finger spelling receptivity.

3. I have already learned enough from this app to use on the emergency scene! Thank you for providing such a great tool! I cant wait to see what new features are coming in the future! Recommend... download it!Great tool to help identify letters in ASL, but it doesn't actually fingerspell any words.

4. sad cuz it does look like a worthy practice tool.This app is simple and easy to use, and the graphics are great.

5. Still helps with letter identification though, so it is still a great tool!Definitely educational for me and my 2 year old son.

6. Getting through the alphabet test took way too long and I know some sign language already so that was disappointing.Great potential! ๐Ÿ‘Love the 3D model that I can rotate.

7. This app rises to the occasion, making it easy and accessible to practice on the go! The ads were a little annoying, (pretty typical for a free app) but I paid to get rid of them and it was definitely worth it.

8. I can't imagine how brutal the other levels are (it goes up to Extreme...lol). I paid to remove the ads and to unlock the tests.

9. The upgrade, has tests that spell out 2 letter words, to 5 letter words.

10. I work for the fire department and have been wanting to learn sign language to help communicate with deaf patients.

11. But, Hands On ASL has great high definition 3D model and the motions included all displayed smoothly and flawlessly.

Steps to Troubleshoot & Fix Hands On ASL Issues

1. Fix Hands On ASL Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hands On ASL: Restarting the app will resolve most errors.
  2. Update the Hands On ASL App. Here is how:
    1. On Android goto PlayStore » Search for "Hands On ASL" » Open Hands On ASL - Fingerspell With Sign Language » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hands On ASL » click "UPDATE".
  3. Clear Hands On ASL - Fingerspell With Sign Language app cache: Clearing cached data will force your app to retrieve the latest data directly from Hands On ASL servers.
    1. On Android, goto Settings » Apps » Select "Hands On ASL - Fingerspell With Sign Language" » click Storage » click "Clear Cache".
  4. Check Hands On ASL app permissions. If any of these permissions required to use your device's features are disenabled, Hands On ASL might not work.
  5. Uninstall and reinstall Hands On ASL. If nothing else has worked, completely uninstall Hands On ASL then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hands On ASL not working


2. Fix Hands On ASL Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hands On ASL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hands On ASL not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hands On ASL may not be able to connect to the Internet when running in the background.

Reported Issues