Published by Allegheny Health Network on Sep 25, 2024

Report an issue with Triangle of Life (TF-CBT).
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Why should I report an Issue with Triangle of Life (TF-CBT)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Allegheny Health Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Triangle of Life (TF-CBT)

1. During this novel game, the player, the Lion in a jungle story, helps Fish, Monkey, Panther and other animals understand their daily experiences and practice generating more positive or helpful thoughts in upsetting circumstances which can lead to more positive feelings and more adaptive behaviors.

2. The game can also show children how negative thoughts can be challenged and replaced with thoughts that are more accurate and helpful.

3. Traumatic experiences such as domestic violence, sexual abuse, gun violence, physical abuse, traumatic deaths, wars and accidents often have a very detrimental impact on children.

4. The Triangle of Life game is an easily accessible and highly entertaining tool for teaching children about cognitive processing.

5. Children can readily identify with the animals in the game and quickly learn that the way they think about their situations makes a difference in how they feel and behave.

6. No material on the application is intended to be a substitute for professional medical advice, diagnosis or treatment.

7. The information, including but not limited to, text, graphics, images and other material contained on this application is for information purposes only.

8. This can cause recurring negative thoughts which lead to negative feelings, and behaviors.

9. The game is accessible on Android tablets and phones.

10. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on the application.

Triangle of Life (TF-CBT) Customer Insights

1. My therapist recommend it for me and I believe that around ages 5-10 it would be perfectIt seems this would be an excellent tool for teaching kids about the distinctions between their thoughts and feelings.

2. Very nice.The kids I work with that have been exposed to this love it.....and they are doing a much better job of distinguishing thoughts and feelings.Good game for kids.

3. Loved the gameI've used this game a few times in my practice and the kids loved it.Wonderful intervention to connect with kids todayJust starting to use it.

4. Disappointed as so many of the reviews are positive.Very playable even for little kids (some reading so be prepared to assist w/reading).

5. AwesomeIt help me understand problemsI mean, it would be for kids younger than I am.

6. As a therapist, I'd like to explore why Lion feels compelled to solve everyone else's problems.

7. It won't open and says it was developed for an older version of my android phone.

Steps to Troubleshoot & Fix Triangle of Life (TF-CBT) Issues

1. Fix Triangle of Life (TF-CBT) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Triangle of Life (TF-CBT): Restarting the app will resolve most errors.
  2. Update the Triangle of Life (TF-CBT) App. Here is how:
    1. On Android goto PlayStore » Search for "Triangle of Life (TF-CBT)" » Open Triangle of Life (TF-CBT) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Triangle of Life (TF-CBT) » click "UPDATE".
  3. Clear Triangle of Life (TF-CBT) app cache: Clearing cached data will force your app to retrieve the latest data directly from Triangle of Life (TF-CBT) servers.
    1. On Android, goto Settings » Apps » Select "Triangle of Life (TF-CBT)" » click Storage » click "Clear Cache".
  4. Check Triangle of Life (TF-CBT) app permissions. If any of these permissions required to use your device's features are disenabled, Triangle of Life (TF-CBT) might not work.
  5. Uninstall and reinstall Triangle of Life (TF-CBT). If nothing else has worked, completely uninstall Triangle of Life (TF-CBT) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Triangle of Life (TF-CBT) not working


2. Fix Triangle of Life (TF-CBT) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Triangle of Life (TF-CBT) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Triangle of Life (TF-CBT) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Triangle of Life (TF-CBT) may not be able to connect to the Internet when running in the background.

Reported Issues