Published by Guru Experience on Oct 21, 2024

Report an issue with Space Center Houston.
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About Space Center Houston

1. The FREE Space Center Houston interactive mobile tour features Audio Tour, GPS maps, selfie filters, augmented reality experiences, virtual reality lite and more!

2. With the Space Center Houston audio tour, you’ll be able to explore the Moon, watch the Saturn V launch, and more, all with the power of augmented reality!

3. Audio Tour: As you walk through the Space Center Houston, location-aware audio stops will tell you about our extraordinary journey into space and the people who got us there. Like... how did the American grandfather of rocket science, Robert Goddard, get kicked out of his hometown?

4. Space Center Houston Event Calendar: With up-to-date event notifications and calendars, you’ll know about every tour, demonstration, speaker, or special event at Space Center Houston.

5. Augmented Reality & Virtual Reality Lite Experiences: Find Space Center Houston’s Interactive augmented reality experiences around the center.

6. Exclusive Space Center Houston Selfie Filters: Picture yourself as an astronaut with the help of Space Center Houston’s selfie filters.

7. Take It Home: Access every Space Center Houston audio stop, video, and more wherever you go!

8. You will always have something new and exciting to learn about space exploration, whether you’re in Space Center Houston’s Starship Gallery or in your living room!

9. You can even bring Space Center Houston home with you!

10. Why did early astronauts bring water guns to space?

11. And why is there so much Velcro on the International Space Station?

Space Center Houston Customer Insights

1. may seem trivial but I have bad ADHD and i really struggle with busy places so the tour seemed awesome and would help me organize what is a chaotic building but nope pretty useless.I donloaded the app to use the augmented reality and it just doesn't work, Tried on 3 different phones and we couldn't make it work.

2. It now showed the option for a tram time... 2.5 hours later...We tried to use this app to do an interactive tour of houston space centre.

3. (I had to grant location permissions manually through the settings app.) If you can land probes on Mars you surely can program a better app! 😩The app is required to reserve your tram time to get to Johnson space center.

4. If you happen to look for one when they're all booked for the time slot (which you cannot choose, the time slot is based off the time you are actually pressing the button) you get a blank screen telling you tram reservations are unavailable and that's it.

5. Also tried to book a slot on the tram but no clue where to do so, it mentions go back and join the virtual line but no such thing like the virtual line.

6. Unfortunately, that feature doesn't work unless you are near the tram section at the space center.

7. We tried every section of the app looking for the tram info and could t find it so we gave up.

8. E.g. temporarily loses your place in the tram tour queue (work-around: restart the app).

9. Downloading, installing, using it, booking your tram, checking the status of your tram booking, getting notified, everything.

10. If you happen to get one, In order to check on the time that's left before your tour you have to restart the app because it never refreshes.

11. Same results.App must be forced closed and reopened to see your que status for a tram ride.

Steps to Troubleshoot & Fix Space Center Houston Issues

1. Fix Space Center Houston Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Space Center Houston: Restarting the app will resolve most errors.
  2. Update the Space Center Houston App. Here is how:
    1. On Android goto PlayStore » Search for "Space Center Houston" » Open Space Center Houston » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Space Center Houston » click "UPDATE".
  3. Clear Space Center Houston app cache: Clearing cached data will force your app to retrieve the latest data directly from Space Center Houston servers.
    1. On Android, goto Settings » Apps » Select "Space Center Houston" » click Storage » click "Clear Cache".
  4. Check Space Center Houston app permissions. If any of these permissions required to use your device's features are disenabled, Space Center Houston might not work.
  5. Uninstall and reinstall Space Center Houston. If nothing else has worked, completely uninstall Space Center Houston then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Space Center Houston not working


2. Fix Space Center Houston Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Space Center Houston be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Space Center Houston not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Space Center Houston may not be able to connect to the Internet when running in the background.

Reported Issues