Contact Your Financial Story Customer Service

Why should I report an Issue with Your Financial Story: The Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brogan Pratt to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Could you please recover it for me?This game is an engaging, educational, and essential tool for helping teens and young adults understand the financial process! With this gameified experience, players create their avatars and navigate through "life" making financial/mathematical decisions.

2. Played it right through to the end and learned a lot.I cant wait to use this with my students in my classroom! What an engaging way to teach financial skills.Great game if you are looking for a career.

3. I haven't seen too many games with a similar presentation.Hi, so I've played this game until the budgeting scenes.

4. I really appreciate the author's balance between a realistic take on budgeting (life events, student loan debt, etc.) while also streamlining the process in an entertaining way.

5. The game encourages multiple playthroughs to try different careers and expose the player to different life events.

6. Until you take appropriate action I highly recommend users interested in downloading this game, to consider their choice.

7. As an educator, I cannot wait to recommend this to my coworkers and professional learning network! This tool is a gamechanger!Excellent app.

8. An open Privacy Policy is the only way to establish trust between developers and consumers..Good idea, way too shortI expected more.

9. Definitely recommend checking out this game.

10. It was well made no crashes or bugs.Update: Your privacy policy does not match the permissions that your app requires.

11. But I still can touch another button like settings, achievement or save game.

1. Fix Your Financial Story Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Your Financial Story: Restarting the app will resolve most errors.
2. Update the Your Financial Story App. Here is how:
   1. On Android goto PlayStore » Search for "Your Financial Story" » Open Your Financial Story: The Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Your Financial Story » click "UPDATE".
3. Clear Your Financial Story: The Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Your Financial Story servers.
   1. On Android, goto Settings » Apps » Select "Your Financial Story: The Game" » click Storage » click "Clear Cache".
4. Check Your Financial Story app permissions. If any of these permissions required to use your device's features are disenabled, Your Financial Story might not work.
5. Uninstall and reinstall Your Financial Story. If nothing else has worked, completely uninstall Your Financial Story then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Your Financial Story not working

2. Fix Your Financial Story Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Your Financial Story be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Your Financial Story not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Your Financial Story may not be able to connect to the Internet when running in the background.