Published by Volkswagen do Brasil Ltda on Nov 22, 2024

contact Meu Volkswagen Chat with our AI-based Meu Volkswagen Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Meu Volkswagen?



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Why chat with our AI Meu Volkswagen Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Meu Volkswagen.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. There is a long way to improve itThe default language is not English and therefore makes it difficult to understand the languageNot intelligent.

2. The owner's manual in the app is confuse, incomplete and very hard to search on it.

3. Didn't catch car's data from system.Need constant improvement! does not run correctly...Unable to use as no option for EnglishKeeps crashing after I put on the information about my car.Não funciona no Galaxy S10+.Não funciona no Android 12 :/Why is the app not in english😑GREAT APP! YOU JUST ASK AND YOU GOT THE ANSWER.

Steps to Troubleshoot & Fix Meu Volkswagen Issues

1. Fix Meu Volkswagen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Meu Volkswagen: Restarting the app will resolve most errors.
  2. Update the Meu Volkswagen App. Here is how:
    1. On Android goto PlayStore » Search for "Meu Volkswagen" » Open Meu Volkswagen » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meu Volkswagen » click "UPDATE".
  3. Clear Meu Volkswagen app cache: Clearing cached data will force your app to retrieve the latest data directly from Meu Volkswagen servers.
    1. On Android, goto Settings » Apps » Select "Meu Volkswagen" » click Storage » click "Clear Cache".
  4. Check Meu Volkswagen app permissions. If any of these permissions required to use your device's features are disenabled, Meu Volkswagen might not work.
  5. Uninstall and reinstall Meu Volkswagen. If nothing else has worked, completely uninstall Meu Volkswagen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Meu Volkswagen not working


2. Fix Meu Volkswagen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Meu Volkswagen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Meu Volkswagen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Meu Volkswagen may not be able to connect to the Internet when running in the background.

Reported Issues

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