Published by São Paulo para Crianças

Report an issue with São Paulo.
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Why should I report an Issue with São Paulo para Crianças?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of São Paulo para Crianças to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

São Paulo Customer Insights

Steps to Troubleshoot & Fix São Paulo Issues

1. Fix São Paulo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart São Paulo: Restarting the app will resolve most errors.
  2. Update the São Paulo App. Here is how:
    1. On Android goto PlayStore » Search for "São Paulo" » Open São Paulo para Crianças » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for São Paulo » click "UPDATE".
  3. Clear São Paulo para Crianças app cache: Clearing cached data will force your app to retrieve the latest data directly from São Paulo servers.
    1. On Android, goto Settings » Apps » Select "São Paulo para Crianças" » click Storage » click "Clear Cache".
  4. Check São Paulo app permissions. If any of these permissions required to use your device's features are disenabled, São Paulo might not work.
  5. Uninstall and reinstall São Paulo. If nothing else has worked, completely uninstall São Paulo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing São Paulo not working


2. Fix São Paulo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make São Paulo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to São Paulo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, São Paulo may not be able to connect to the Internet when running in the background.

Reported Issues