Published by Commercial Bank of Ceylon PLC. on Sep 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data ComBank ePassbook collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read phone status and identity
  5. read phone status and identity
  6. view network connections
  7. full network access
  8. run at startup
  9. prevent device from sleeping
  10. receive data from Internet


1. Delete ComBank ePassbook Account through Email

There are 2 methods to get your data (and account) deleted by ComBank ePassbook:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete ComBank ePassbook account remove ComBank ePassbook account


Now you understand what the Law says, Send your Request directly to ComBank ePassbook using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get ComBank ePassbook to delete your account/data:


  1. To delete your ComBank ePassbook account, contact ComBank ePassbook via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify ComBank ePassbook of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ebanking@redacted... Login to see email.



2. How to Delete ComBank ePassbook on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete ComBank ePassbook".


3. Delete ComBank ePassbook on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "ComBank ePassbook" and Click "Uninstall".



12 details about ComBank ePassbook app

how to delete ComBank ePassbook delete ComBank ePassbook guide

1. Thriving towards their mission of providing reliable, innovative, customer friendly financial services, utilizing cutting edge technology and focusing continuously on productivity improvement, Commercial Bank of Ceylon PLC has made a distinct mark in Sri Lankan banking operational standards while standing out for superlative service and technological superiority.

2. The Bank unveiled an all-new version of its e-Banking service, based on the Microsoft .net Framework in year 2012, Offering exceptionally user-friendly menus and benchmark security and encryption features, the new e-Banking platform puts customers in control, and requires less intervention by the Bank.

3. Clients would login to the new application via the existing user credentials and could enjoy almost all the functions available under e-Banking web services including Bill payments, Credit card management, Fund transfers.

4. Self registration, a customisable ‘My Profile’ feature that can accommodate a personalised image, self-addition and registration of payment recipients, customisable templates for payments, multiple payments via a single basket, a Quick Navigation menu that reduces key strokes and customisable viewing of transaction histories are among the exciting new features of the system.

5. Enhanced security features include 2-factor authentication for third party fund transfers; two-layer login; a virtual keypad; personalised security questions; password change and third party fund transfer alerts; and password encryption and verification via an advanced Hardware Security.

6. Taking a further step, the Bank has introduced a separate application to Account holders who have access to e- Banking service, via mobile devices.

7. The Bank has been adjudged ‘Best Bank in Sri Lanka’ for 15 consecutive years by ‘Global Finance’ Magazine and has won multiple awards as the country’s best bank from ‘The Banker,’ ‘FinanceAsia,’ ‘Euromoney’ and ‘Trade Finance’ magazines.

8. The e-Banking platform supports bill payments to more than 36 entities in nine categories – Telephone, Electricity, Water, Credit cards, Insurance, Pay TV, Schools, Rates and Other.

9. Clients who are keen to make the best out of the busy time schedules would welcome this new application as they could have the ease of accessing e-banking services directly from the software application that resides in the mobile device, once it’s down loaded.

10. The Bank operates a network of 232 computer-linked service points and the country’s single largest ATM network of 574 terminals.

11. Commercial Bank is the largest private bank in Sri Lanka, and the only Sri Lankan bank to be ranked among the world’s top 1000 banks for three successive years.

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