Learn how to cancel M1 Touch Cloud subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel M1 Touch Cloud Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "M1 Touch Cloud".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "M1 Touch Cloud" and click "Cancel Subscription".


cancel M1 Touch Cloud subscription 1 cancel M1 Touch Cloud subscription 2


Cancel M1 Touch Cloud Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "M1 Touch Cloud" » click "Cancel Subscription".
  3. Your subscription to M1 Touch Cloud will now be canceled.


Cancel M1 Touch Cloud Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "M1 Touch Cloud" or "DroidSoft" » "Cancel".
  4. You are now unsubscribed from M1 Touch Cloud


Cancel M1 Touch Cloud via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to support@redacted... Login to see email.

Alternatively, you can directly ask M1 Touch Cloud customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on M1 Touch Cloud's Website

  1. Visit their website - https://www.planetm1.net and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About M1 Touch Cloud App

cancel M1 Touch Cloud howto cancel M1 Touch Cloud guide

1. Multiple family members can sign in from there smartphone, (no need to pay multiple times) and control the M1.

2. Small in-app purchase fee is required per M1 per month due to servers that need to be managed each month.

3. Controlling your Ness / Elk M1 or EZ8 / EZ24 panel couldn't be any easier with the M1 Touch Cloud App.

4. The M1 Touch Cloud App gives you control from anywhere in the world over the M1 Cloud service.

5. Annual in-app purchases available in case you don't want to purchase it monthly.

6. Giving you the ultimate hand held communication to your M1 using your Android Smartphone.

7. If you run into any issues while setting up the app, then feel free to email us and we are more than happy to assist.

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