Published by Massachusetts Dept of Transitional Assistance on Oct 24, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data DTA Connect collects from your device

  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. run at startup
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. download files without notification
  15. receive data from Internet


1. Delete DTA Connect Account through Email

There are 2 methods to get your data (and account) deleted by DTA Connect:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete DTA Connect account remove DTA Connect account


Now you understand what the Law says, Send your Request directly to DTA Connect using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get DTA Connect to delete your account/data:


  1. To delete your DTA Connect account, contact DTA Connect via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify DTA Connect of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to dtaapphelpdesk@redacted... Login to see email.



2. How to Delete DTA Connect on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete DTA Connect".


3. Delete DTA Connect on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "DTA Connect" and Click "Uninstall".



3 details about DTA Connect app

how to delete DTA Connect delete DTA Connect guide

1. Do you have questions about your DTA benefits? Do you want to apply for SNAP? With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold.

2. Here are some easier ways to get the information you need and manage your case without the wait.

Liked DTA Connect? you may also like other Finance apps like Globe Connect Mobile; ConnectEBT; Prepaid CardConnect; StockPlan Connect; StockPlan Connect Classic;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • N/A

    — by Justin Anderson 2 years ago

  • I would like to delete my dta account

    — by hailey nolen 3 years ago

  • Please delete account. Thanks.

    — by CHRISTINE Lynn ROBERTS 3 years ago

  • Please delete my account. I set it up accidentally. Thanks.

    — by Amy Rubin 3 years ago