how to cancel My WebID

How to Cancel My WebID

Published by WebID Solutions GmbH | Updated: Mar 7, 2023



Learn how to cancel My WebID subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


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Reading time: 41 seconds

Cancel My WebID Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "My WebID".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "My WebID" and click "Cancel Subscription".


Cancel My WebID Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "My WebID" » click "Cancel Subscription".
  3. Your subscription to My WebID will now be canceled.


Cancel My WebID Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "My WebID" or "WebID Solutions GmbH" » "Cancel".
  4. You are now unsubscribed from My WebID


Cancel My WebID via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to [email protected] Login to see email.

Alternatively, you can directly ask My WebID customer service to cancel your subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on My WebID's Website

  1. Visit their website - https://www.webid-solutions.de and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.



About My WebID App

My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy. The My WebID app only needs authorization for the camera. Tips: • Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data. • Good lighting helps to identify the ID card. • The ID document should be clean and undamaged and not covered by your hand.

cancel My WebID subscription   cancel My WebID subscription 2

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