How to Delete My Passport Wireless Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data My Passport Wireless collects from your device

1. find accounts on the device
2. find accounts on the device
3. read your contacts
4. read phone status and identity
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. view Wi-Fi connections
10. read phone status and identity
11. view network connections
12. connect and disconnect from Wi-Fi
13. full network access
14. run at startup
15. prevent device from sleeping
16. close other apps
17. receive data from Internet

1. Delete My Passport Wireless Account through Email

There are 2 methods to get your data (and account) deleted by My Passport Wireless:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to My Passport Wireless using the form below:

Alternatively, you can follow these steps below to get My Passport Wireless to delete your account/data:

1. To delete your My Passport Wireless account, contact My Passport Wireless via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify My Passport Wireless of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to android.support@redacted... Click to see email

2. How to Delete My Passport Wireless on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete My Passport Wireless".

3. Delete My Passport Wireless on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "My Passport Wireless" and Click "Uninstall".

1. As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates.

2. You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app.

3. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content.

4. Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately).

5. Support for your My Cloud device has changed, and some devices are no longer supported with this app.

6. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022.

7. Functionalities with the My Passport Wireless products remain unchanged.

8. To learn more, see the description of "Limited Updates" on our Product Support Lifecycle page.

9. We’ve developed a new OS to keep up with evolving security standards.

10. My Cloud Home users please download the My Cloud Home app.

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