Published by Western Digital Technologies, Inc. on Jul 18, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Cloud Home collects from your device

  1. read your own contact card
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. view Wi-Fi connections
  12. read phone status and identity
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. change network connectivity
  17. full network access
  18. run at startup
  19. draw over other apps
  20. control vibration
  21. prevent device from sleeping
  22. modify system settings
  23. Google Play license check
  24. receive data from Internet


1. Delete My Cloud Home Account through Email

There are 2 methods to get your data (and account) deleted by My Cloud Home:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Cloud Home account remove My Cloud Home account


Now you understand what the Law says, Send your Request directly to My Cloud Home using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Cloud Home to delete your account/data:


  1. To delete your My Cloud Home account, contact My Cloud Home via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Cloud Home of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to android.support@redacted... Login to see email.



2. How to Delete My Cloud Home on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Cloud Home".


3. Delete My Cloud Home on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Cloud Home" and Click "Uninstall".



10 details about My Cloud Home app

how to delete My Cloud Home delete My Cloud Home guide

1. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are.

2. Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

3. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

4. Automatically back up all the photos and videos from your phone so that you can make room for more.

5. Quickly find and share your favorite memories with friends and family.

6. Smoothly stream videos on the go.

7. Quickly search through your content by name or location.

8. Access and share it from anywhere.

9. Store it all in one place.

Liked My Cloud Home? you may also like other Productivity apps like Shaw BlueCurve Home; Smart Home Manager; HomeBinder for Homeowners; MATIC - Home Cleaning Service; weeDO : Home Maintenance & Repair Services;

Reported Deleting Issues

No Issues reported yet. Be the first to report one!