Published by UBS AG on Oct 10, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data UBS Access collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view network connections
  5. pair with Bluetooth devices
  6. access Bluetooth settings
  7. full network access
  8. run at startup
  9. prevent device from sleeping
  10. receive data from Internet


1. Delete UBS Access Account through Email

There are 2 methods to get your data (and account) deleted by UBS Access: Secure login:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete UBS Access: Secure login account remove UBS Access: Secure login account


Now you understand what the Law says, Send your Request directly to UBS Access using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get UBS Access to delete your account/data:


  1. To delete your UBS Access account, contact UBS Access via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify UBS Access of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to sh-access-feedback@redacted... Login to see email.



2. How to Delete UBS Access on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete UBS Access: Secure login".


3. Delete UBS Access on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "UBS Access: Secure login" and Click "Uninstall".



12 details about UBS Access app

how to delete UBS Access: Secure login delete UBS Access: Secure login guide

1. Banking relationship at UBS Switzerland AG, UBS Europe SE (Germany, Italy) or UBS AG (Hong Kong, Singapore) with Digital Banking contract: For activation, you will need a mobile number stored in Digital Banking for security messages.

2. Banking relationship at UBS Europe SE (Jersey) with a "Digital Banking" contract: For activation, you will need an Access Card with card reader or an Access Card Display.

3. The provision of the App for download in Google Play does not constitute a solicitation, offer or recommendation to enter into any transaction, nor is it to be understood as a solicitation or offer to establish a client relationship between the person who downloads the App and UBS Switzerland AG or other non-US affiliated companies of UBS Group AG.

4. Banking relationship at UBS Europe SE (UK, France, Monaco or Luxembourg): For activation, you will need a saved mobile number.

5. The UBS Access App also allows you to confirm new payees and online purchases made using credit or prepaid card, and it informs you about security-related events.

6. - E-Banking: Open the login page, scan the QR code with the Access App, enter your PIN or use biometrics and you’ll be immediately and securely logged in to E-Banking.

7. UBS Switzerland AG and other non-US affiliated companies of UBS Group AG only make the use of the UBS Access App (“App”) available to existing clients of UBS Switzerland AG and of other non-US affiliated companies of UBS Group AG.

8. - The Access App always checks the security of your smartphone before you log in to Digital Banking.

9. With the UBS Access App you can log in to E-Eanking and the Mobile Banking App easily and securely.

10. Enter this mobile number in the profile of your Mobile Banking App: Tap on your name and go to "Phone".

11. Please enter your phone number without the initial 0 and modify the country code if you do not have a Swiss mobile number.

Liked UBS Access? you may also like other Finance apps like Access Bank Mobile; Access More; CFC Mobile Access; J.P. Morgan Access Mobile; Access Corrections;

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