Published by UBS AG on Oct 25, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data UBS collects from your device

  1. read your own contact card
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. take pictures and videos
  6. view Wi-Fi connections
  7. read phone status and identity
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. connect and disconnect from Wi-Fi
  12. full network access


1. Delete UBS Account through Email

There are 2 methods to get your data (and account) deleted by UBS MobilePass:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete UBS MobilePass account remove UBS MobilePass account


Now you understand what the Law says, Send your Request directly to UBS using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get UBS to delete your account/data:


  1. To delete your UBS account, contact UBS via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify UBS of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to sh-myhubmobile@redacted... Login to see email.



2. How to Delete UBS on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete UBS MobilePass".


3. Delete UBS on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "UBS MobilePass" and Click "Uninstall".



3 details about UBS app

how to delete UBS MobilePass delete UBS MobilePass guide

1. UBS MobilePass is a safe, secure solution for logging in that does not rely on passwords or hardware to authenticate access.

2. The UBS MobilePass app enables users to log in to their desktop through multi-factor biometric authentication.

Liked UBS? you may also like other Business apps like SafeNet MobilePASS+; SafeNet MobilePASS; Atom - Subscriber sign-up app; HubSpot CRM: Grow better;

Reported Deleting Issues

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