How to Delete Reliant Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Reliant collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. directly call phone numbers
4. read phone status and identity
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. view Wi-Fi connections
10. read phone status and identity
11. view network connections
12. full network access
13. run at startup
14. prevent device from sleeping
15. receive data from Internet

1. Delete Reliant Account through Email

There are 2 methods to get your data (and account) deleted by Reliant:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Reliant using the form below:

Alternatively, you can follow these steps below to get Reliant to delete your account/data:

1. To delete your Reliant account, contact Reliant via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Reliant of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to mobile@redacted... Login to see email.

2. How to Delete Reliant on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Reliant".

3. Delete Reliant on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Reliant" and Click "Uninstall".

1. If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage.

2. *Not available to customers enrolled in a Reliant prepaid electricity plan.

3. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti.

4. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100.

5. Reliant Energy Retail Services, LLC (PUCT Certificate #10007).

6. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC.

7. Reliant is not affiliated with Google or the products and services they market.

8. The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account.

9. © 2023 Reliant Energy Retail Holdings, LLC.

10. Please note that the Reliant app is only available to residential customers at this time.

11. Monitor electricity usage details by day, week, month or year.

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