how to cancel MytelPay

How to Cancel MytelPay

Published by Telecom International Myanmar Limited | Updated: May 15, 2023



Learn how to cancel MytelPay subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


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Reading time: 41 seconds

Cancel MytelPay Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "MytelPay".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "MytelPay" and click "Cancel Subscription".


Cancel MytelPay Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "MytelPay" » click "Cancel Subscription".
  3. Your subscription to MytelPay will now be canceled.


Cancel MytelPay Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "MytelPay" or "Telecom International Myanmar Limited" » "Cancel".
  4. You are now unsubscribed from MytelPay


Cancel MytelPay via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to [email protected]... Login to see email.

Alternatively, you can directly ask MytelPay customer service to cancel your subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on MytelPay's Website

  1. Visit their website - http://www.mytel.com.mm and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.



About MytelPay App

MytelPay is known as the most secure E-wallet in Myanmar with PCI-DSS Global Certificate. It is designed to offer a boutique of services to bring convenience into the everyday life of Myanmar People with the aim of providing all the payments needed in personal and business with many unique features. You can get the smart app features just in a few clicks: 1) Multi-language support both in Burmese and English. 2) Smart OTP, Face ID, Fingerprint function for Login & Payments. 3) Top-up & Data Pack with the most reasonable prices and many discount programs. 4) Phone number Auto-fill for Top-up. 5) Transfer money easily with phone numbers. 6) Support various kinds of online bill payments and digital services. 7) Provide many promotions for various kinds of services 8) Gamification .

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