how to delete MytelPay Merchant account

How to Delete MytelPay Merchant Completely

Published by Telecom International Myanmar Limited | Updated: Jul 4, 2022

Learn how to delete your MytelPay Merchant account, your personal data and also delete the MytelPay Merchant app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with MytelPay Merchant completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete MytelPay Merchant account remove MytelPay Merchant account

1. Delete MytelPay Merchant Account through Email

There are 2 methods to get your data (and account) deleted by MytelPay Merchant. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting MytelPay Merchant via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with MytelPay Merchant.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify MytelPay Merchant of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your MytelPay Merchant account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting MytelPay Merchant's App from your Phone

There are many reasons you may want to get rid of MytelPay Merchant on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete MytelPay Merchant from an iPhone or Android device:

a. How to Delete MytelPay Merchant app from your Iphone

If you want to delete MytelPay Merchant from your iphone, here’s what you should do:

  1. From your home screen, tap the MytelPay Merchant icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on MytelPay Merchant.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the MytelPay Merchant app you want to delete.
  4. Select "Delete MytelPay Merchant" on the next screen and confirm delete.

b. How to delete MytelPay Merchant from your Android phone

To delete MytelPay Merchant from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on MytelPay Merchant.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the MytelPay Merchant app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the MytelPay Merchant app you want to delete.
  4. Click "Uninstall".

MytelPay Merchant Software Details

delete MytelPay Merchant account delete MytelPay Merchant app 2

1. Payment Acceptance Management Application for Merchants of MytelPay to management the payment upon receiving of settlement between customer and business ower for accepting payment from the MytelPay Payment Platform/ Eco system.

2. MytelPay Merchant is applicable for the Chain store which have many branch as well as single store.

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