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There are 2 methods to get your data (and account) deleted by Carrier Home:
Now you understand what the Law says, Send your Request directly to Carrier Home using the form below:
Alternatively, you can follow these steps below to get Carrier Home to delete your account/data:
1. The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system.
2. The new Carrier Home app features a contemporary look and feel that allows homeowners to control their Infinity system remotely.
3. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.
4. We update the app regularly to introduce new features and enhancements and look forward to your feedback.
Liked Carrier Home? you may also like other House & Home apps like HomeHabit - Smart Home Panel; StuffKeeper: Home inventory; Sweepy: Home Cleaning Schedule; Allhomes Real Estate & Propert; Rentable Apartments & Homes;
Says I’m offline. Gives me a message that says haven’t connected to wifi recently. My wifi is connected on the wall control with 5 bars. It’s just the app on my iphone
Carrier app won't load
App makes me log in and re add info and when I close it and re open it make me re add info.
Trying to access it I was able to log on, reconnect and use the app. However, once the app closes, the next time I try to access it I have to begin the entire login process, including scanning the QR on the t-stat itself. My next step was to uninstall the app and reinstall it. Same response.
After a few tries I contacted our local service provider who was also unable to make the app respond.
It is well connected to WiFi, signal is strong. No issues until 8/26. Now, I can't even get the app to finish installing. Again tried to uninstall/reinstall, no luck. It should simply reconnect to my stored information, right?
Went through all the troubleshooting steps on your website. Nothing resolved the issue.
On my PC I can log on to see all the information is correct so I'm pretty sure it's not the t-stat. T-stat is connected to WiFi and displays it correctly.
I'm wondering if I delete my account and start over if that would resolve it.
Trying to access it I was able to log on, reconnect and use the app. However, once the app closes, the next time I try to access it I have to begin the entire login process, including scanning the QR on the t-stat itself. My next step was to uninstall the app and reinstall it. Same response.
After a few tries I contacted our local service provider who was also unable to make the app respond.
It is well connected to WiFi, signal is strong. No issues until 8/26. Now, I can't even get the app to finish installing. Again tried to uninstall/reinstall, no luck. It should simply reconnect to my stored information, right?
Went through all the troubleshooting steps on your website. Nothing resolved the issue.
On my PC I can log on to see all the information is correct so I'm pretty sure it's not the t-stat. T-stat is connected to WiFi and displays it correctly.
I'm wondering if I delete my account and start over if that would resolve it.
Trying to access it I was able to log on, reconnect and use the app. However, once the app closes, the next time I try to access it I have to begin the entire login process, including scanning the QR on the t-stat itself. My next step was to uninstall the app and reinstall it. Same response.
After a few tries I contacted our local service provider who was also unable to make the app respond.
It is well connected to WiFi, signal is strong. No issues until 8/26. Now, I can't even get the app to finish installing. Again tried to uninstall/reinstall, no luck. It should simply reconnect to my stored information, right?
Went through all the troubleshooting steps on your website. Nothing resolved the issue.
On my PC I can log on to see all the information is correct so I'm pretty sure it's not the t-stat. T-stat is connected to WiFi and displays it correctly.
I'm wondering if I delete my account and start over if that would resolve it.
Login requires me to reestablish an account. Happens over and over
Carrier app not loading. It was working fine up to a few days ago when strange issues appeared. Today, cannot get past the Home Screen.
Was not by my doing signed out from app. Tried to resign in, didnt accept my info. Got a new password. Sign in and get stuck at home location page. Continue button not working. Back buttion not working. Cant get into my settings.