How to Delete Dexcom G5 Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete Dexcom G5 Account through Email

There are 2 methods to get your data (and account) deleted by Dexcom G5 Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Dexcom G5 using the form below:

Alternatively, you can follow these steps below to get Dexcom G5 to delete your account/data:

1. To delete your Dexcom G5 account, contact Dexcom G5 via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Dexcom G5 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to appsupport@redacted... Click to see email

2. How to Delete Dexcom G5 on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Dexcom G5 Mobile".

3. Delete Dexcom G5 on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Dexcom G5 Mobile" and Click "Uninstall".

1. The Dexcom G5 Mobile CGM System provides personalized trend alerts right on your smart device and lets you see when your glucose levels are going too low, or too high, so you can better manage your diabetes.

2. • Dexcom SHARE® remote monitoring is built into the G5 app, allowing you to share your glucose data with up to five followers, who can remotely monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app.

3. The Dexcom G5® Mobile Continuous Glucose Monitoring (CGM) System provides real-time glucose readings for patients with type 1 or type 2 diabetes every five minutes.

4. With Dexcom G5 Mobile, dynamic glucose data can be accessed and shared safely and conveniently anywhere, anytime to your compatible smart device.

5. This will allow you to silence calls or texts but still receive CGM Alerts, including Low and High Glucose alert, Urgent Low Alarm, and Rise and Fall Rate alerts.

6. Custom alert sounds are available, including a Vibrate-Only option on the phone for glucose alerts other than the Urgent Low Alarm.

7. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.

8. The Always Sound setting allows you to receive certain Dexcom CGM Alerts even if your phone sound is off, set to vibrate, or in Do Not Disturb mode.

9. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.

10. Please note that when Android phones are on the most restrictive Do Not Disturb setting (Total Silence), you will not receive any audible alerts/alarm, including the urgent low, transmitter failure, or sensor failure.

11. For safety, three alerts cannot be silenced: Urgent Low Alarm, Transmitter Failure, and Sensor Failure.

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