Published by Citizen Watch America on Sep 10, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Citizen collects from your device

  1. take pictures and videos
  2. view network connections
  3. change network connectivity
  4. full network access
  5. prevent device from sleeping
  6. receive data from Internet


1. Delete My Citizen Account through Email

There are 2 methods to get your data (and account) deleted by My Citizen:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Citizen account remove My Citizen account


Now you understand what the Law says, Send your Request directly to My Citizen using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Citizen to delete your account/data:


  1. To delete your My Citizen account, contact My Citizen via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Citizen of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customercare@redacted... Login to see email.



2. How to Delete My Citizen on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Citizen".


3. Delete My Citizen on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Citizen" and Click "Uninstall".



12 details about My Citizen app

how to delete My Citizen delete My Citizen guide

1. Register your watch directly within My Citizen for added protection and peace of mind, and store your proof of purchase for easy reference.

2. Combining watch information, setting instructions, proof of purchase, and warranty information in one convenient location, you'll always have the information you need just a tap away.

3. Using image recognition technology, My Citizen will identify your model and allow you to add it to your "My Watches" collection within the app.

4. My Citizen gives you access to your watches' setting instructions and specifications anywhere you go.

5. The all-new My Citizen app is an excellent companion to your Citizen Watch.

6. You can always get help with your Citizen Watch through My Citizen as well.

7. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think.

8. Use your phone's camera to take a scan of your watch face and case back.

9. Support for any issue you may be having is available within the menu, as are links to other areas of interest.

10. You will also receive an additional year of warranty coverage free; U.S. residents only.

11. Currently, not all models manufactured prior to 2005 are able to be identified.

Liked My Citizen? you may also like other Lifestyle apps like CitizenMe: Control Cash Trust; SKYNET-TV; Behave Buddy; Rainbow Bunny Unicorn My Favorite Pet;

Reported Deleting Issues

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