Published by Broadview Networks

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete OfficeSuite MySoftphone Account through Email

There are 2 methods to get your data (and account) deleted by OfficeSuite MySoftphone:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to OfficeSuite MySoftphone using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get OfficeSuite MySoftphone to delete your account/data:


  1. To delete your OfficeSuite MySoftphone account, contact OfficeSuite MySoftphone via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify OfficeSuite MySoftphone of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to MobileAppSupport@redacted... Login to see email.



2. How to Delete OfficeSuite MySoftphone on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete OfficeSuite MySoftphone".


3. Delete OfficeSuite MySoftphone on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "OfficeSuite MySoftphone" and Click "Uninstall".



12 details about OfficeSuite MySoftphone app

1. When enabled, customers of Broadview Networks OfficeSuite® cloud-based phone service can use this app to make and receive calls from their Android device as if dialing from their OfficeSuite® desk phone.

2. Specifically if you dial 911 from the app running on a mobile phone, the app will place the call using your native mobile phone service and the call will be processed by your wireless carrier in the same manner as if you had dialed it directly from the mobile phone without the OfficeSuite® app.

3. Note: This application requires you to have a Broadview OfficeSuite® phone system and to have this app enabled by your local phone system administrator through Broadview Networks.

4. The emergency calling service provided by Broadview Networks for this app behaves differently than traditional 911 or Enhanced 911(E911) services provided on traditional phone lines.

5. Dial co-workers by extension and use your company calling plan instead of expensive cell phone minutes.

6. 911 does not work on Android tablets or any device without a built-in phone capability.

7. Make your OfficeSuite® phone mobile.

8. Dial using your business phone number from your address book.

9. For use by existing Broadview Networks OfficeSuite® customers only.

10. Any attempt to place a 911 call on such a device will fail.

11. In such a situation you are advised to seek an alternate means of contacting emergency services.

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