Published by Acuity, A Mutual Insurance Company on Dec 3, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data Acuity collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view network connections
  8. full network access
  9. prevent device from sleeping
  10. read Google service configuration
  11. receive data from Internet


1. Delete Acuity Account through Email

There are 2 methods to get your data (and account) deleted by Acuity:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Acuity account remove Acuity account


Now you understand what the Law says, Send your Request directly to Acuity using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Acuity to delete your account/data:


  1. To delete your Acuity account, contact Acuity via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Acuity of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to help.desk@redacted... Login to see email.



2. How to Delete Acuity on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Acuity".


3. Delete Acuity on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Acuity" and Click "Uninstall".



3 details about Acuity app

how to delete Acuity delete Acuity guide

1. *Vehicle ID card does not meet requirements for proof of insurance as required in some states.

2. Have your insurance information close at hand with the Acuity app.

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