How to Delete Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete Account through Email

There are 2 methods to get your data (and account) deleted by MobilePay:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to using the form below:

Alternatively, you can follow these steps below to get to delete your account/data:

1. To delete your account, contact via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to mobilepay@redacted... Login to see email.

2. How to Delete on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete MobilePay".

3. Delete on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "MobilePay" and Click "Uninstall".

1. Upon activation, you need to enter PID and password for Internet banking and then enter your code from Card & Reader tool or ReaderTB application (functionality Signature).

2. Application MobilePay is for customers of Tatra banka.

3. With MobilePay you have all your Tatra banka payment cards in one place.

4. For activation, please use PID and password used for login to Internet banking.

5. Service is not supported on modified devices (,,rooted“ Android devices).

6. This will be required when using some of the application functionalities.

7. Then application will prompt you to set your PIN.

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