How to Delete AT Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data AT collects from your device

1. find accounts on the device
2. find accounts on the device
3. approximate location (network-based)
4. precise location (GPS and network-based)
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. take pictures and videos
10. view Wi-Fi connections
11. view network connections
12. connect and disconnect from Wi-Fi
13. full network access
14. run at startup
15. control vibration
16. prevent device from sleeping
17. Google Play license check
18. receive data from Internet

1. Delete AT Account through Email

There are 2 methods to get your data (and account) deleted by AT Mobile: Find your way:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to AT using the form below:

Alternatively, you can follow these steps below to get AT to delete your account/data:

1. To delete your AT account, contact AT via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify AT of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to atmobileapp@redacted... Login to see email.

2. How to Delete AT on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete AT Mobile: Find your way".

3. Delete AT on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "AT Mobile: Find your way" and Click "Uninstall".

1. Disruption alerts and info - Want to be kept up to date when services change? We’ll let you know when your frequently used routes or stops are disrupted, based on your travel using registered AT HOP cards.

2. Enjoy an easy journey - Going somewhere new, or just want to relax on your journey? We'll let you know when it’s time to board or to get off.

3. Maybe you want to get there by bike or on foot? Journey Planner will show you walking and cycling journey options too.

4. Real time departures - Save time by knowing when you need to be at your stop or station, and even track the live location of your service.

5. It helps you plan and track journeys across AT Metro bus, train and ferry services, or go by bike or on foot.

6. Train Line Status - Check how your train line is running before you head to the station, for any disruptions or delays.

7. Find your best route - Use the Journey Planner to find out how to get to your destination, and save your regular trips.

8. Shared scooters and bikes - Check live location of scooters or bikes near you and unlock in the provider app.

9. Manage your AT HOP balance - Don’t wait till you get home, check your balance on the go, find nearby top-up locations, and easily top-up.

10. Or you can subscribe to the specific routes you use, at the time of day you usually travel.

11. Please send us feedback in your reviews or via the "Contact Us" area in the menu - we'd love to hear from you.

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