How to Delete SamTrans Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data SamTrans collects from your device

1. precise location (GPS and network-based)
2. directly call phone numbers
3. read the contents of your USB storage
4. modify or delete the contents of your USB storage
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. take pictures and videos
8. view Wi-Fi connections
9. view network connections
10. change network connectivity
11. connect and disconnect from Wi-Fi
12. full network access
13. control Near Field Communication
14. run at startup
15. control vibration
16. prevent device from sleeping
17. receive data from Internet

1. Delete SamTrans Account through Email

There are 2 methods to get your data (and account) deleted by SamTrans Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to SamTrans using the form below:

Alternatively, you can follow these steps below to get SamTrans to delete your account/data:

1. To delete your SamTrans account, contact SamTrans via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify SamTrans of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to android-team@redacted... Login to see email.

2. How to Delete SamTrans on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete SamTrans Mobile".

3. Delete SamTrans on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "SamTrans Mobile" and Click "Uninstall".

1. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).

2. Don’t uninstall the SamTrans Mobile app or erase your phone while you have active tickets on it.

3. The official SamTrans Mobile ticketing app lets you use your phone to pay your fare on any SamTrans local or express routes.

4. However, if you save the purchased tickets in your device, you will not need to have internet connection to activate them.

5. Before uninstalling the app or resetting your phone move tickets to the cloud (See Frequently Asked Questions for info).

6. Just download the free app, register your debit/credit card in our secure system, and we’ll get you where you need to go.

7. - Buy and use fares instantly using a debit/credit card for a single fare or multiple fares for a group of riders.

8. -You will need an internet connection to buy and activate bus passes.

9. If the card is denied, it will take three to five business days before the funding will appear back on your card.

10. -Debit or credit (American Express, Visa, MasterCard, and Discover) cards are accepted.

11. All problems should be directed to customer service which is available: weekdays 7am – 7pm, weekends & holidays 8am – 5pm.

Liked SamTrans? you may also like other Travel & Local apps like TAV Mobile; Assist America Mobile; Vancouver PD Mobile; PassWallet - mobile passes;