Published by Help Scout on Dec 2, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data Help Scout collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view network connections
  6. full network access
  7. run at startup
  8. prevent device from sleeping
  9. read Google service configuration
  10. receive data from Internet


1. Delete Help Scout Account through Email

There are 2 methods to get your data (and account) deleted by Help Scout:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Help Scout account remove Help Scout account


Now you understand what the Law says, Send your Request directly to Help Scout using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Help Scout to delete your account/data:


  1. To delete your Help Scout account, contact Help Scout via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Help Scout of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to help@redacted... Login to see email.



2. How to Delete Help Scout on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Help Scout".


3. Delete Help Scout on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Help Scout" and Click "Uninstall".



3 details about Help Scout app

how to delete Help Scout delete Help Scout guide

1. With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers.

2. Bring your help desk to your pocket for customer service anytime, anywhere.

Liked Help Scout? you may also like other Productivity apps like BookScouter - sell & buy books; HomeScout; Robot Scouter - FRC Scouting; HelpMeFocus - Block Apps, Stay;

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