Published by King Faisal Specialist Hospital & Research Centre on Oct 31, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data IG collects from your device

  1. find accounts on the device
  2. read your own contact card
  3. find accounts on the device
  4. read your contacts
  5. modify your contacts
  6. approximate location (network-based)
  7. precise location (GPS and network-based)
  8. directly call phone numbers
  9. read phone status and identity
  10. read the contents of your USB storage
  11. modify or delete the contents of your USB storage
  12. read the contents of your USB storage
  13. modify or delete the contents of your USB storage
  14. take pictures and videos
  15. view Wi-Fi connections
  16. read phone status and identity
  17. view network connections
  18. full network access
  19. use accounts on the device
  20. prevent device from sleeping
  21. receive data from Internet


1. Delete IG Account through Email

There are 2 methods to get your data (and account) deleted by IG Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete IG Mobile account remove IG Mobile account


Now you understand what the Law says, Send your Request directly to IG using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get IG to delete your account/data:


  1. To delete your IG account, contact IG via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify IG of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to kfshrcig@redacted... Click to see email



2. How to Delete IG on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete IG Mobile".


3. Delete IG on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "IG Mobile" and Click "Uninstall".



3 details about IG app

how to delete IG Mobile delete IG Mobile guide

1. If you have any issue or feedback please contact the HITA help desk.

2. To Login you should use your Active Directory Username and Password.

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