Published by City of Austin on Nov 21, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Austin 311 collects from your device

  1. precise location (GPS and network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. run at startup
  11. prevent device from sleeping
  12. receive data from Internet


1. Delete Austin 311 Account through Email

There are 2 methods to get your data (and account) deleted by Austin 311:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Austin 311 account remove Austin 311 account


Now you understand what the Law says, Send your Request directly to Austin 311 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Austin 311 to delete your account/data:


  1. To delete your Austin 311 account, contact Austin 311 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Austin 311 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to AppStore@redacted... Login to see email.



2. How to Delete Austin 311 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Austin 311".


3. Delete Austin 311 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Austin 311" and Click "Uninstall".



2 details about Austin 311 app

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1. Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.

Liked Austin 311? you may also like other Travel & Local apps like UT Austin Orientation; gg; ArriveCAN; iMotoneige;

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