Published by medisana GmbH on Aug 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data VitaDock+ collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. receive text messages (SMS)
  7. reroute outgoing calls
  8. read call log
  9. read phone status and identity
  10. read the contents of your USB storage
  11. read the contents of your USB storage
  12. view Wi-Fi connections
  13. read phone status and identity
  14. view network connections
  15. pair with Bluetooth devices
  16. access Bluetooth settings
  17. connect and disconnect from Wi-Fi
  18. full network access
  19. run at startup
  20. control vibration
  21. prevent device from sleeping
  22. receive data from Internet


1. Delete VitaDock+ Account through Email

There are 2 methods to get your data (and account) deleted by VitaDock+ for Connect Devices:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete VitaDock+ for Connect Devices account remove VitaDock+ for Connect Devices account


Now you understand what the Law says, Send your Request directly to VitaDock+ using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get VitaDock+ to delete your account/data:


  1. To delete your VitaDock+ account, contact VitaDock+ via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify VitaDock+ of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to playstorevd2@redacted... Login to see email.



2. How to Delete VitaDock+ on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete VitaDock+ for Connect Devices".


3. Delete VitaDock+ on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "VitaDock+ for Connect Devices" and Click "Uninstall".



9 details about VitaDock+ app

how to delete VitaDock+ for Connect Devices delete VitaDock+ for Connect Devices guide

1. Welcome to VitaDock+, Medisana's latest activity and health focused mobile application! VitaDock+ app is used to synchronize, store and view general health or wellness data acquired using medisana devices with Bluetooth functionality.

2. Note: VitaDock+ requires some Android permissions to fully support our sensor devices (Location Permissions) and some features for our advanced Activity Trackers (Access to Calls, Messages, Contacts, Weather [ViFit Run only]).

3. Establish a wireless connection to our range of Medisana® Connect-enabled devices via Bluetooth 4.0 Low Energy.

4. Connect your smartphone or tablet to our VitaDock® Online platform and synchronize your vital data.

5. Please note that the application may not work properly, if those permissions have not been granted.

6. Please support us improving VitaDock+.

7. Please install Huawei firmware versions ALE-L21C432B635, ALE-L21C432B636 or better.

8. It is our goal to provide an app which meets your needs.

Liked VitaDock+? you may also like other Health & Fitness apps like ASHConnect; Babydoppler Connect by Cocoon Life; Blue Connect Mobile NC; Slendertone Connect US; Fitness Connection;

Reported Deleting Issues

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