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There are 2 methods to get your data (and account) deleted by Ortel Mobile:
Now you understand what the Law says, Send your Request directly to Ortel using the form below:
Alternatively, you can follow these steps below to get Ortel to delete your account/data:
1. If you are unhappy with our service for any reason, please first send any errors or suggestions directly to app@ortelmobile.de, as we cannot reply directly to criticism and feedback in the comments/reviews.
2. With the Ortel Mobile App, you have all the important information about your Ortel Mobile SIM card in view.
3. Once you have successfully downloaded the app, the English version of the Ortel Mobile App will be available to you.
4. Please remember that a mobile data or WLAN connection is required to use the app.
5. ☆ Of course, the app will be updated regularly to meet your needs.
6. We will then try to find a solution as soon as possible.
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