Published by SOMFY SA on Oct 18, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Help me collects from your device

  1. take pictures and videos
  2. view network connections
  3. pair with Bluetooth devices
  4. full network access
  5. prevent device from sleeping
  6. read Google service configuration
  7. receive data from Internet


1. Delete Help me Account through Email

There are 2 methods to get your data (and account) deleted by Help me by Somfy:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Help me by Somfy account remove Help me by Somfy account


Now you understand what the Law says, Send your Request directly to Help me using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Help me to delete your account/data:


  1. To delete your Help me account, contact Help me via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Help me of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to helpme-app@redacted... Login to see email.



2. How to Delete Help me on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Help me by Somfy".


3. Delete Help me on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Help me by Somfy" and Click "Uninstall".



4 details about Help me app

how to delete Help me by Somfy delete Help me by Somfy guide

1. The only application that guides installers step by step when commissioning all Somfy products and lets them do without a paper manual whatever the configuration they are working on.

2. *The motorisations and control points proposed correspond to the Somfy offers available for sale on your territory.

3. No more risk of errors, no more wasted time, and successful, efficient installations at every worksite.

Liked Help me? you may also like other Business apps like Dell Help a Customer; Helpling Partner; IT HelpDesk - ServiceDesk Plus; ServiceDesk Plus SaaS HelpDesk; Spiceworks - Help Desk;

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