Published by ManageEngine on Nov 28, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data ServiceDesk Plus SaaS HelpDesk collects from your device

  1. find accounts on the device
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. find accounts on the device
  5. directly call phone numbers
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. view network connections
  13. create accounts and set passwords
  14. full network access
  15. change your audio settings
  16. read sync settings
  17. run at startup
  18. draw over other apps
  19. use accounts on the device
  20. control vibration
  21. prevent device from sleeping
  22. toggle sync on and off
  23. receive data from Internet


1. Delete ServiceDesk Plus SaaS HelpDesk Account through Email

There are 2 methods to get your data (and account) deleted by ServiceDesk Plus SaaS HelpDesk:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete ServiceDesk Plus SaaS HelpDesk account remove ServiceDesk Plus SaaS HelpDesk account


Now you understand what the Law says, Send your Request directly to ServiceDesk Plus SaaS HelpDesk using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get ServiceDesk Plus SaaS HelpDesk to delete your account/data:


  1. To delete your ServiceDesk Plus SaaS HelpDesk account, contact ServiceDesk Plus SaaS HelpDesk via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify ServiceDesk Plus SaaS HelpDesk of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to sdp-ondemand-support@redacted... Login to see email.



2. How to Delete ServiceDesk Plus SaaS HelpDesk on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete ServiceDesk Plus SaaS HelpDesk".


3. Delete ServiceDesk Plus SaaS HelpDesk on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "ServiceDesk Plus SaaS HelpDesk" and Click "Uninstall".



12 details about ServiceDesk Plus SaaS HelpDesk app

how to delete ServiceDesk Plus SaaS HelpDesk delete ServiceDesk Plus SaaS HelpDesk guide

1. The mobile app is designed to allow technicians to provide resolutions to end users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end users on the mobile app itself.

2. Now you can provide uninterrupted IT support to end users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web.

3. ServiceDesk Plus Cloud for Android enables you to access your IT service desk and perform a host of activities from your mobile phone.

4. ● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.

5. ● Optimize IT service desk KPIs using closure codes and status change comments.

6. ● Auto-populate the ticket description when users reply to technicians from the app.

7. ● Monitor IT technician's productivity with the worklog timer under request details.

8. ● Create knowledge base articles with rich-text formatting.

9. Among other capabilities, it is also a great place to keep track of all announcements.

10. ● Customize the ticket details view with the desired fields.

11. ● Leverage multiple login methods, including SAML authentication.

Liked ServiceDesk Plus SaaS HelpDesk? you may also like other Business apps like Cellular Plus; Qualifier Plus IIIx; Network Plug And Play; ApplyPlus; MowerPlus;

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