Published by Just Energy Corp on Jun 28, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Just Energy collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view network connections
  4. full network access
  5. control vibration
  6. prevent device from sleeping
  7. receive data from Internet


1. Delete My Just Energy Account through Email

There are 2 methods to get your data (and account) deleted by My Just Energy:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Just Energy account remove My Just Energy account


Now you understand what the Law says, Send your Request directly to My Just Energy using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Just Energy to delete your account/data:


  1. To delete your My Just Energy account, contact My Just Energy via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Just Energy of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to appdev@redacted... Login to see email.



2. How to Delete My Just Energy on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Just Energy".


3. Delete My Just Energy on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Just Energy" and Click "Uninstall".



12 details about My Just Energy app

how to delete My Just Energy delete My Just Energy guide

1. My Just Energy app offers access to view/pay bills, monthly usage & payment history through your phone or tablet device.

2. Setup Recurring Auto Payments – Rest assured that your bill will be paid by seamlessly setting up auto payments through the Just Energy app.

3. View Bill & Payment History – Monitor your usage, view your billing & payment history.

4. View Account Information – View your bills, electricity usage and account holder profile.

5. Alerts & Notifications – Receive bill alerts as soon as your Just Energy bill is ready.

6. Our friendly payment reminder notifies you days before your payment is due and when payments were received.

7. Allow our app alerts to notify you when your payment has been received.

8. Pay Bills – Effortlessly pay your bill through the app with your credit card.

9. This also allows you to make sure past payments have been posted successfully to avoid any late fees.

10. Must be a current Just Energy customer with a Texas service address.

11. To get started, download the app and sign in with your "My Just Energy" username and password.

Liked My Just Energy? you may also like other Business apps like BP World Energy; Alliant Energy; Xcel Energy; NV Energy;

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