How to Delete myMetro Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data myMetro collects from your device

1. directly call phone numbers
2. reroute outgoing calls
3. read phone status and identity
4. write call log
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. take pictures and videos
10. record audio
11. view Wi-Fi connections
12. read phone status and identity
13. view network connections
14. pair with Bluetooth devices
15. send sticky broadcast
16. change network connectivity
17. connect and disconnect from Wi-Fi
18. full network access
19. change your audio settings
20. run at startup
21. control vibration
22. prevent device from sleeping
23. receive data from Internet

1. Delete myMetro Account through Email

There are 2 methods to get your data (and account) deleted by myMetro:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to myMetro using the form below:

Alternatively, you can follow these steps below to get myMetro to delete your account/data:

1. To delete your myMetro account, contact myMetro via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify myMetro of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to myMetro@redacted... Login to see email.

2. How to Delete myMetro on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete myMetro".

3. Delete myMetro on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "myMetro" and Click "Uninstall".

1. If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage.

2. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password.

3. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly.

4. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.

5. This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips.

6. Just another way to take care of the simple things without making a call or standing in line.

7. Try to re-download the app from the Play Store, or just re-launch if there is not an update option.

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