Published by NextEra Energy, Inc on Sep 6, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data FPL collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. view Wi-Fi connections
  5. read phone status and identity
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet


1. Delete FPL Account through Email

There are 2 methods to get your data (and account) deleted by FPL:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete FPL account remove FPL account


Now you understand what the Law says, Send your Request directly to FPL using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get FPL to delete your account/data:


  1. To delete your FPL account, contact FPL via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify FPL of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ETHICS&COMPLIANCE@redacted... Login to see email.



2. How to Delete FPL on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete FPL".


3. Delete FPL on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "FPL" and Click "Uninstall".



FPL App Details

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Get more with just a tap of our app. Your fingerprint will give you instant, secure access to your account so you can easily manage your power in the palm of your hand – report an outage and receive updates, get real-time bill notifications and reminders, find out about your next month’s projected bill amount and more! Features include: ALERTS AND REMINDERS -If you’re not already receiving your bill by email, you will be automatically switched to monthly email bills (and mobile app reminders) to quickly view, download and pay your bill – no more paper! Terms and conditions are available at fpl.com/ebillterms -Receive alerts and reminders when a new bill is ready to view and when it is due -Receive appointment reminders for scheduled appointments OUTAGE INFORMATION -Report a power outage -Check outage status and track restoration progress -Receive updates via push notifications ENERGY USE INFORMATION -View your projected monthly bill amount -Track your current, daily, weekly and monthly energy use -View your daily energy cost average and quickly see how your bill compares to the previous month ACCOUNT MANAGEMENT -Fingerprint login to view your real-time account balance, payment due date, balance details -View and download your bill (PDF) -Enroll in Pay Online and make a payment -Manage your saved payment methods -Schedule a future payment (if qualified) -Update your account profile – email address, phone number, and mailing address *FPL app use requires an active FPL account that is registered online at FPL.com

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