How to Delete Dynamics 365 Remote Assist Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Dynamics 365 Remote Assist collects from your device

1. find accounts on the device
2. add or remove accounts
3. find accounts on the device
4. precise location (GPS and network-based)
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. take pictures and videos
10. record audio
11. view Wi-Fi connections
12. view network connections
13. pair with Bluetooth devices
14. full network access
15. change your audio settings
16. use accounts on the device
17. prevent device from sleeping
18. receive data from Internet

1. Delete Dynamics 365 Remote Assist Account through Email

There are 2 methods to get your data (and account) deleted by Dynamics 365 Remote Assist:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Dynamics 365 Remote Assist using the form below:

Alternatively, you can follow these steps below to get Dynamics 365 Remote Assist to delete your account/data:

1. To delete your Dynamics 365 Remote Assist account, contact Dynamics 365 Remote Assist via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Dynamics 365 Remote Assist of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to D365rafb@redacted... Login to see email.

2. How to Delete Dynamics 365 Remote Assist on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Dynamics 365 Remote Assist".

3. Delete Dynamics 365 Remote Assist on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Dynamics 365 Remote Assist" and Click "Uninstall".

1. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service.

2. Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost.

3. *Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work.

4. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams.

5. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context.

6. Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available.

7. If you’re not sure about your company’s subscription or the services you have access to, visit to get connected with a Dynamics solution expert or contact your IT department.

8. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service.

9. Additional hardware and license requirements vary for available features and content.

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