Published by Huawei Technologies Co., Ltd.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



1. Delete Huawei HiKnow Account through Email

There are 2 methods to get your data (and account) deleted by Huawei HiKnow:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to Huawei HiKnow using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Huawei HiKnow to delete your account/data:


  1. To delete your Huawei HiKnow account, contact Huawei HiKnow via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Huawei HiKnow of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to e.support@redacted... Login to see email.



2. How to Delete Huawei HiKnow on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Huawei HiKnow".


3. Delete Huawei HiKnow on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Huawei HiKnow" and Click "Uninstall".



4 details about Huawei HiKnow app

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1. You can quickly find the desired Huawei product’s information and the local Huawei customer support center contact information.

2. The Huawei HiKnow App enables on-the-go and convenient access to services and support for Huawei Enterprise customers.

3. The App helps you easily query commands, alarms, spare parts, and other information.

Liked Huawei HiKnow? you may also like other Education apps like Huawei Technical Support; Schoolvoice - Your School App; Rosetta Stone: Learn, Practice; Test Flight;

Reported Deleting Issues

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