Published by Freshworks Inc on Nov 15, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Freshchat collects from your device

  1. view network connections
  2. full network access
  3. run at startup
  4. prevent device from sleeping
  5. receive data from Internet


1. Delete Freshchat Account through Email

There are 2 methods to get your data (and account) deleted by Freshchat:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Freshchat account remove Freshchat account


Now you understand what the Law says, Send your Request directly to Freshchat using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Freshchat to delete your account/data:


  1. To delete your Freshchat account, contact Freshchat via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Freshchat of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete Freshchat on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Freshchat".


3. Delete Freshchat on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Freshchat" and Click "Uninstall".



8 details about Freshchat app

how to delete Freshchat delete Freshchat guide

1. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

2. Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

3. Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out.

4. Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

5. Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

6. Freshchat is a modern messaging app for sales and customer engagement teams.

7. Stay on top of messages even when you’re not inside the app.

Liked Freshchat? you may also like other Business apps like K4 Wallet; Merchant Account; Boards - Business Keyboard; principles ray dalio;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my Freshchat account data

    — by L. anderson 2 years ago