Published by Etisalat Misr on Nov 4, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My e& collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. read phone status and identity
  14. view network connections
  15. full network access
  16. control Near Field Communication
  17. run at startup
  18. reorder running apps
  19. control vibration
  20. prevent device from sleeping
  21. read Google service configuration
  22. Access download manager.
  23. manage document storage
  24. update component usage statistics
  25. receive data from Internet
  26. Modify Google service configuration


1. Delete My e& Account through Email

There are 2 methods to get your data (and account) deleted by My e&:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to My e& using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My e& to delete your account/data:


  1. To delete your My e& account, contact My e& via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My e& of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to CCSocialMediaMyEtisalatFollowUp.eg@redacted... Login to see email.



2. How to Delete My e& on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My e&".


3. Delete My e& on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My e&" and Click "Uninstall".



3 details about My e& app

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1. Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking.

2. We’ll bring you regular updates for bug fixes, performance improvements, and new features.

Liked My e&? you may also like other Productivity apps like GPS Tracking employees; Add Watermark to Video & Photo; Etisalat Business; Abu Dhabi Police; UAE PASS;

Reported Deleting Issues

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