Published by Duo Security LLC on Nov 4, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Duo collects from your device

  1. take pictures and videos
  2. view network connections
  3. full network access
  4. run at startup
  5. control vibration
  6. prevent device from sleeping
  7. receive data from Internet


1. Delete Duo Account through Email

There are 2 methods to get your data (and account) deleted by Duo Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Duo Mobile account remove Duo Mobile account


Now you understand what the Law says, Send your Request directly to Duo using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Duo to delete your account/data:


  1. To delete your Duo account, contact Duo via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Duo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete Duo on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Duo Mobile".


3. Delete Duo on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Duo Mobile" and Click "Uninstall".



9 details about Duo app

how to delete Duo Mobile delete Duo Mobile guide

1. Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

2. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication.

3. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work.

4. Additionally, we will request access to use your camera for the sole purpose of scanning QR codes when activating accounts.

5. Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure.

6. Accounts can be activated by other methods if you choose not to do so.

7. You will receive an activation link as part of Duo's enrollment process.

8. You may add third-party accounts at any time.

Liked Duo? you may also like other Business apps like ACTi Mobile Client; ServSuite Mobile; V-CUBE Seminar Mobile; FineReader: Mobile Scanner App; Mobile Forms;

Reported Deleting Issues

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