Published by Dualog AS on Jun 4, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data Crew Connection collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping


1. Delete Crew Connection Account through Email

There are 2 methods to get your data (and account) deleted by Crew Connection:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Crew Connection account remove Crew Connection account


Now you understand what the Law says, Send your Request directly to Crew Connection using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Crew Connection to delete your account/data:


  1. To delete your Crew Connection account, contact Crew Connection via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Crew Connection of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to fredrik.eilertsen@redacted... Login to see email.



2. How to Delete Crew Connection on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Crew Connection".


3. Delete Crew Connection on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Crew Connection" and Click "Uninstall".



12 details about Crew Connection app

how to delete Crew Connection delete Crew Connection guide

1. To save data, email is only sent to the ship if the crew member is registered on board (all emails are always available from Connection Suite Cloud).

2. * Fair allocation of data capacity onboard, by management assigning each crew member a data volume (Mbyte) quota per month or week or day.

3. Dualog Crew Connection App is for connecting to Dualog® Connection Suite™ Ship software when used onboard a ship with the service enabled.

4. Amongst other services, Dualog® Connection Suite includes Crew Email and Crew Surf.

5. Dualog® Connection Suite is a maritime digital platform which ensures that internet, email and cloud services work reliably and securely onboard.

6. Crew Email is an email system tailored for maritime use, providing private email accounts for individual crew members regardless of the communication equipment onboard.

7. This app allows the individual crew member to monitor data usage, providing full visibility and control over his quota.

8. * Dualog® Connection Suite™ Crew Email can be accessed directly from within the app when onboard.

9. * Quota allocation and email access require each crew member to use his/her credentials (email and password) provided by management.

10. Crew can monitor their own data usage and buy more Internet data on a self-serve basis (depending on vessel managers configuration).

11. Management have control over individual users, data volume and types Internet services accessible.

Liked Crew Connection? you may also like other Business apps like HCL Connections; Projector Quick Connection; Connections Chat; eCrew;

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